![]() ![]() They just sent a blast and checked back at a pre-determined deadline to approve the overtime request. No longer did a sergeant have to call 25 officers to fill a shift. By using the ‘blast’ feature, we significantly improved responses and helped with time management at our sergeant level. Recently we had issues with filling short notice shifts. Officers had very little learning curve and had little challenges migrating to this platform. Paired with the app, this system helped our department modernize scheduling, overtime, and accountability. The robust platform has an easy to use dashboard, extensive flexibility, and customizing options. "Having been part of the group that tested out different platforms for scheduling and part of the training team to train our department once adopted, I could not be happier with the PACE system. As patrol lieutenant in charge of payroll, scheduling, and training, the convenience of Pace Scheduler has been great and reduced over a dozen Excel spreadsheets to this one program." The system then notifies their supervisor for timely approval. "Officers can log on at home, see how much time in each bank they have, and request time off with a few simple entries. Every month our agency worked off an Excel spreadsheet to create the work schedule, and switching to Pace has saved us an enormous amount of valuable time each month! From the beginning, their customer service has been second to none. It is very user friendly from the management side of things to the line personnel. "Our agency has been using Pace Scheduler for over a year now and our personnel has been very pleased with this product. It's great to be able to view our many departments' schedules in one place! Our Officers can login and view their schedule from anywhere! Thanks Pace!" Pace has allowed us to reduce a great deal of paper with our payroll processing. Pace always finds a solution to our unique scheduling and payroll processing needs. ![]() "Pace customer service has been very responsive and accommodating to all of our inquiries. ![]() ![]() I would not have done so if I didn’t truly believe in their product." This is one of the reasons I have recommended their software to other agencies. Their technical support is second to none, and I genuinely feel that they have gone above and beyond what we could have expected from any company. The company has been very responsive and excellent to work with, especially when they worked diligently to make the software work with our current payroll software from a different company. Pace has the ability to generate reports in multiple areas, and the process is quick and easy. The Darien Police Department has been using the Pace scheduling system for over a year now, and we have found it to be highly functional and a great time saver! In addition, we can access scheduling information online anywhere there is an internet connection which has proven to be very helpful. "To anyone potentially looking at the Pace Scheduler, Their customer service has been extremely helpful." They have been great to work with and have created a customized scheduling program that has fit our needs perfectly. "Pace has greatly improved our shift selection and scheduling process. ![]()
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